FAQ

We hope you've found what you're looking for!

We've answered all the questions we get asked most in this one handy location. If you don't find the answer you're looking for, feel free to give us a call on 0345 753 2532 or fill out our online contact form.

Restaurants

Food

  • Is my local KFC halal?

    For some time, we've been asked to serve halal food in parts of the UK. So we're running a halal trial in communities where the demand has been strongest. You'll find a lot more info about our halal restaurants in the 'About Us' section.

    You can check if your local KFC is halal by checking the 'halal' box in our store locator.

  • Why is my favourite KFC meal no longer on your menu?

    We're always updating our menu to keep it fresh and surprise your tastebuds with new flavours. Variety is the spice of life, after all! But we hate disappointing our customers. So if there's enough demand for a product, we will of course consider bringing it back.

    If you want to get in touch about any particular menu items, you can via our online contact form.

  • Why can't I see any prices on your website?

    Many of our restaurants are run by independent franchisees, which means prices can vary slightly from restaurant to restaurant. This means we can't show any prices on the website. But you can be sure the differences between restaurants won't be that great.

  • Why don't we get the American menu?

    Whilst we don't want to disappoint, we do like to do things a little differently in the UK. That's not to say we'll never try some of the products over here and see how they get on. So if you keep your eyes peeled for our ever-changing menu items, you might be happily surprised.

  • Why isn't there a vegetarian option?

    We like happy customers, so we always listen to your feedback when it comes to adding new things to our menu. But adding a vegetarian option is quite complex. Some of our stores have small kitchens with no room for dedicated cookers, which we'd need for a completely vegetarian menu option.

    At the moment, we don't get enough demand for a vegetarian option to begin addressing this process. However our menu is ever changing so you never know what might happen in the future.

  • Why can't I choose the pieces of chicken in my bucket?

    Everyone has their favourite piece of chicken, whether it's breast, leg or on the bone. But when we cook them, we show no favouritism for one over the other! We make sure all our chicken pieces are pretty much the same size, all of them have met our high quality standards, and all are prepared and cooked identically with our delicious combo of herbs and spices.

    So while we try to give you the chicken pieces you ask for, if it doesn't happen because our staff need to distribute things evenly, you can rest assured every piece you get shares the same delicious KFC taste.

  • Where can I get a full break down of ingredients and allergens?

    You'll find a full list of ingredients and allergens in our menu section.

Still haven't found what you're looking for? Fill out our online contact form.
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