KFC

Restaurant Management Jobs

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The Restaurant General Manager (RGM)

Restaurant Manager

The Restaurant General Manager (RGM) is the most important role in KFC. RGM roles ensure KFC Restaurants are within KFC procedures and guidelines and ensure People, Customer, Sales & Profit Performance are maximised.

The main duties and responsibilities for a Restaurant General Manager are:

  • Maximise the sales and profitability in the restaurants and ensure that all resources are at correct levels.
  • Carry out and keep aware of local restaurant marketing activities and co-ordinate in-store promotions.
  • Accurately forecast sales and labour taking into account current trends and future promotions.
  • Ensure all financial and administrative procedures are adhered to at all times and discrepancies are investigated and reported.
  • Ensure that the labour schedules and all paperwork, including personnel documentation and files are completed and maintained correctly.
  • Ensure all Company standards are met and cleaning work is carried out.
  • Handle all customer complaints.
  • Ensure that the restaurant is correctly staffed and all employees are correctly trained, monitored and coached and annual appraisals are performed.
  • Carry out training and development programmes for Team Leaders, Assistant Managers, Assistant Restaurant General Managers.
  • Handle employee relations issues within the restaurant, conducting disciplinary and grievance proceedings.
  • Prepare and take part in conference calls, hold team and management meetings and brief the team along with any store specific issues.
  • Ensure that all Statutory and Company Health, Safety and Food Hygiene regulations are followed and corrective action taken as necessary.
  • Deputise for Area Coach when required.
  • Provide support to stores within the area as required.

We want to hire the best, so in return we will offer you one of the best overall packages in the industry.

If you are interested in Restaurant General Manager opportunities with KFC
please visit the Restaurant Management Opportunities page.

Assistant Restaurant Manager (ARGM)

The Assistant Restaurant General Manager (ARGM) is another key part of our store management team. The ARGM assists the RGM in the leadership of the store’s Team Members and the running of all aspects of the restaurant.

The main duties and responsibilities for an Assistant Restaurant General Manager are:

  • Assist the Restaurant General Manager to ensure that the various volumes of the business are met, to increase sales, to implement in-store promotions and to maximise the profitability.
  • Ensure all financial and administrative procedures are adhered to at all times and discrepancies are investigated and reported.
  • Assist the Restaurant General Manager in weekly labour schedules and other paperwork.
  • Ensure all Company standards are met and cleaning work is carried out.
  • Handle all customer complaints.
  • Assist the Restaurant General Manager in correctly staffing, training and coaching of all employees.
  • Support the Restaurant General Manager at team and management meetings.
  • Handle employee relations issues within the restaurant.
  • Ensure that all Statutory and Company Health, Safety and Food Hygiene regulations are followed and corrective action taken as necessary.
  • Deputise for Restaurant General Manager when required.

We want to hire the best, so in return we will offer you one of the best overall packages in the industry.

If you are interested in Assistant Restaurant General Manager opportunities with KFC
please visit the Restaurant Management Opportunities page.

We are currently trialling an Online Application System so if you are looking for a position in Aylesbury, Leicester, Loughborough, Nottingham, Derby, Luton, Dunstable, North or West London you will be able to view all relevant roles and Apply Online

Alternatively please select a region from the list below:

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