KFC is on a mission to transform the experience we offer our guests; we’re not just talking baby steps, but giant leaps forward over the next few years. The first step to provide an excellent customer experience starts with listening to our customers, capturing their feedback at every touchpoint to truly understand their needs, what they love about our brand and what they prefer us do differently or improve. So, we’re searching for a Customer Listening Lead who will champion and develop our customer listening (Voice of the Guest) programme.

The focus of the Area Coach role is to provide transformational leadership and high impact coaching in order to support their team to achieve overall unit performance across four key metrics (People (always first), Guest, Sales and Profit) as well as guest satisfaction. This role will require commercial acumen and the ability to think beyond the core operational elements in order to effectively lead and inspire a team to achieve breakthrough results.

We are on the lookout for an experienced Internal Communications, Engagement and Event Manager to lead the charge in creating a relevant, easy and distinctive internal KFC experience. One that connects our teams with the brand strategy, brings our people promise to life and creates a sense of belonging to build brand love from the inside out.

KFC UKI is looking to bring on board a talented and ambitious Channel Performance Manager – In-Restaurant. We want someone who not only LOVES chicken but has a real passion for growth and delivering winning results. You will be in-charge of converting the visit to our restaurants into a transaction, whether through ordering in our tills or through the drive-thru lane. You will deliver the best guest experience whilst maximising revenue for our brand.

The Foundation is pretty new in the scheme of things and we are excited to grow it. The Foundation is run by a Foundation Manager who you will be working closely with to support with the daily running of the Foundation.

Although the Foundation is a charity on its own and separate from KFC you will be welcomed in to the KFC Marketing Team and wider business; working with really motivated, smart and passionate people and teams which will help you develop your corporate know how in an organisation with an amazing culture.

We are on the search for a an enthusiastic and people first Reward & Benefits Partner to join us at Team KFC.

So, if you put the people experience at the heart of what you do and are motivated to drive results through data, and insights, we want to hear from you!

The Reward & Benefits Partner plays a key role in the execution of our Building People Capability cycle. In this position, you will also help grow and proactively develop the total reward & EVP agendas.

As an Assistant Restaurant General Manager (ARGM) you will be “wingman” or woman to the Restaurant General Manager (RGM). You’re an authentic brand ambassador who also happens to love our chicken and chips. You’ll be empowered to partner with your RGM to run your restaurant like you own it. We want to give the kind of guest service that makes guests come back for more so we’re looking for leaders who will coach their teams well and can create a culture that puts guests at the centre.

In this role you practically are the Colonel. As Restaurant General Manager (RGM) you are our Number 1 business leader. 92% of people who work for brand KFC are led by Restaurant General Managers all across the UK & Ireland. We’ll never take for granted the important role you play in leading our teams to deliver our world famous fried chicken to all of our fans. Our RGM’s have a wealth of experience but above all you’re an authentic brand ambassador who cares about people and also happens to love our chicken and chips. In this role you’ll be empowered to run your restaurant like you own it so put on your bolo tie and get ready to make the Colonel proud.

As an Assistant Restaurant General Manager (ARGM) you will be “wingman” or woman to the Restaurant General Manager (RGM). You’re an authentic brand ambassador who also happens to love our chicken and chips. You’ll be empowered to partner with your RGM to run your restaurant like you own it. We want to give the kind of guest service that makes guests come back for more so we’re looking for leaders who will coach their teams well and can create a culture that puts guests at the centre.

As a React Engineer in the KFC Digital Tech Team, you’ll be working to support the development of the Front-end website and eCommerce web and mobile app. Your focus will be on creating high quality, structured, reusable and annotated code.  You will be able to communicate throughout the business, contribute to ideas, and innovate where required.

As a Nodejs Engineer you’ll be working across teams to support the development of the Digital products for web and app as well as the integrations to the many external services. Your focus will be on creating high quality, structured, reusable and annotated code.  You will have 3+ years’ experience in development and be proficient using third party open-source packages and relevant code libraries.

As a Senior DevOps Engineer you will be working across KFC Digital Technology team to support the DevOps of the Digital products for web and app as well as the integrations to the many external services.  Your focus will be on creating and supporting high quality, highly scalable, infrastructure.  You will have 4+ years’ experience in DevOps/development and be proficient using third party open-source software and infrastructure as code.